Maintenance & Support

Your software needs constant care to keep working perfectly. We offer monthly maintenance plans that include security updates, bug fixes, performance improvements, backups, and priority support. So you can forget about technical problems and focus on your business.

Benefits

24/7 availability and performance monitoring
Security and dependency updates
Bug fixes with guaranteed response time
Automatic daily backups
Monthly platform status reports
Technical support via WhatsApp, email, and video call

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How we work

Diagnosis call

30 minutes to understand your business, your current processes, and what you want to achieve. No cost, no commitment, no sales pitch.

Fixed-price proposal

Within 48 hours you receive a document with the exact scope, delivery dates, and total cost. No surprise charges at the end.

Development with visibility

We work in 1-2 week sprints. You always know what's being built and can give feedback before it's too late to change it.

Launch and first month

We launch together. The first month of support is included: adjustments, team training, and production follow-up at no extra cost.

Frequently asked questions

What people ask us most before starting a project.

How much does it cost?

Every project is different, so we don't publish list prices. What we do guarantee is a fixed price in the proposal — no additional charges at the end. Schedule the free diagnosis call and within 48 hours you'll have concrete numbers.

How long does it take?

A simple project can be ready in 4 to 6 weeks. A more complex one takes 2 to 4 months. We tell you exactly in the proposal, before we start, and we commit to meeting it.

What if I want to change something mid-project?

Minor adjustments have no extra cost. If the change affects the original scope, we present the options and cost before proceeding. You decide — we never surprise you.

Do I own the code or deliverables?

Yes, always. At project close we deliver full access to the repository, cloud systems, and all design files. No exclusivity clauses, no dependency on imSoft.

Is there support after launch?

The first month is included at no cost. After that, we offer monthly maintenance plans covering security updates, daily backups, bug fixes, and WhatsApp support with a guaranteed response time.

Ready to take the next step?

Tell us what you need. The first call is free, no commitment, no technical jargon.

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